Scope and data controller

Banger Privacy Notice explains how Banger collects, uses, stores, discloses and protects personal data in relation to its online gambling services, including our websites, mobile apps and related services. This notice applies to players, prospective players and visitors who interact with Banger.

Data we collect

We collect information to provide and personalize our services and comply with legal obligations. The categories below cover most situations.

  • Identity data: full name, date of birth to verify age, username, and any identifiers you provide during registration.
  • Contact data: email address, postal address, and phone number.
  • Financial data: payment method, bank account or e-wallet details, transaction history, deposits and withdrawals related to your account.
  • Technical data: IP address, device identifiers, browser type, language, operating system, time zone and other technical details about how you access our services.
  • Usage data: dates and times you access the services, games played, bet amounts, session duration, and engagement metrics.
  • Marketing data: communication preferences and consent status for promotional materials.
  • Identity verification materials: documents such as government-issued ID, proof of address, or other records required to comply with KYC/AML rules.
  • Support communications: records of your inquiries and our responses.

How we collect data

We obtain data directly from you when you register, fund your account, place bets, or contact support. We also collect data automatically through cookies and similar technologies during your visit. We may supplement your data with information from third-party identity verification and fraud prevention providers, and from regulatory or financial counterparties as permitted by law.

Purposes and legal bases for processing

  • Provision of services: to create and manage your account, process bets and payments, and deliver customer support. (Contract performance)
  • Identity verification and compliance: to verify your age and identity and to comply with AML, anti-fraud and gambling regulations. (Legal obligation)
  • Security and integrity: to detect and prevent fraud, money laundering, and other unlawful activities; and to protect the platform and users. (Legitimate interests)
  • Communication: to respond to inquiries, send important notices about your account, and provide customer service. (Contract and legitimate interests)
  • Improvement and analytics: to analyze usage patterns and improve services and user experience. (Legitimate interests)
  • Marketing: to provide you with promotional materials where you have opted in, or where allowed by applicable law. (Consent or legitimate interests as applicable)

Cookies and tracking technologies

We use cookies and similar technologies to operate our services and understand usage. Essential cookies are required for account access and payments; non-essential cookies help with analytics, functionality, and advertising. You may adjust cookie preferences in your account settings or by following our cookie management tools. Disabling certain cookies may affect service functionality.

Sharing and international transfers

We may share personal data with:

  • Service providers who perform services on our behalf (payments processing, hosting, data analysis, customer support).
  • Identity verification and fraud prevention partners to assess risk and comply with regulatory requirements.
  • Regulators, licensing authorities, or law enforcement when required by law or to protect our rights or our users.
  • In the context of corporate adjustments, such as mergers or sales, to the extent permissible by law.

Where data is transferred outside your country or region, we apply appropriate safeguards such as standard contractual clauses or other legally recognized transfer mechanisms to protect your data.

Retention and deletion

We retain personal data for defined periods determined by purpose and legal requirements. Identification and verification data and transaction history are retained for at least seven (7) years after the last activity on the account or as required by applicable law. Usage data and cookies are kept for up to two (2) years, after which they are anonymized or deleted. Marketing data remains until you withdraw consent or opt out. When data is no longer required, we securely erase or anonymize it.

Your rights

You have rights in relation to your personal data, subject to applicable law. You may:

  • Access and obtain copies of your personal data.
  • Request correction of inaccurate or incomplete data.
  • Request erasure of data where legally permissible.
  • Request restriction of processing or portability of your data.
  • Object to processing based on legitimate interests or to direct marketing.
  • Withdraw consent where processing is based on consent.

To exercise these rights, contact us at [email protected]. We may require verification of your identity before fulfilling requests and will respond within a reasonable timeframe, not exceeding thirty (30) days, subject to extension where necessary by law.

Security measures

We implement industry-standard security measures including encryption in transit using TLS, encryption at rest where feasible, access controls, routine security assessments, and incident response procedures. We maintain a formal information security program and require our staff to follow data protection policies. We will notify you and relevant authorities of any personal data breach in line with applicable law and our incident response policy.

Children and minor protection

Our services are not directed at individuals under eighteen (18) years of age. We implement age verification during registration and rely on identity documents to confirm age. If we become aware that a user under the age of eighteen has provided personal data or opened an account, we will take steps to delete or restrict the data and terminate the account as appropriate.

Marketing preferences

You may manage marketing communications at any time in your account settings or by contacting [email protected]. You can opt out of promotional emails while continuing to receive essential transactional messages. Your withdrawal of consent will not affect processing that occurred prior to withdrawal.

How to contact us

Questions about this Privacy Notice or requests regarding your personal data may be directed to [email protected]. We may provide alternate channels for communications, including postal mail, where appropriate, to support timely responses.

Changes to this Privacy Notice

We will update this Privacy Notice as our practices or legal requirements change. We will publish the revised notice on our site and indicate the effective date at the top of the page. Continued use of our services after changes constitutes acceptance of the updated terms.

Effective date

Effective date: 14 December 2025.